Refund Policy

Last updated: [28/10/2024]

1. Time Frame

You have 90 days from the date of purchase to request a refund if our product doesn’t meet your expectations.

2. Eligibility

• Defective Products: Items that arrive damaged or malfunctioning.

• Not as Described: Significant differences from what was advertised.

• Dissatisfaction: If you’re unhappy for any reason, we’ll gladly refund you.

• Condition: Products must be unused, in original packaging (unless defective).

3. Non-Refundable Items

• Custom-made or personalized items.

• Perishable goods (e.g., food, flowers).

• Final sale items (clearly marked at purchase).

4. How to Request a Refund

1. Contact Us: Reach our team within 90 days via email at info@bridgeaigaming.com.

2. Provide Proof: Include your order number or receipt.

3. Return the Item: If required, ship the product to [address]. We recommend tracking/insurance.

5. Refund Method

• Refunds are issued to your original payment method.

• Allow 7–10 business days after we receive your return.

6. Shipping Costs

• Customer Responsibility: Return shipping is paid by you unless the item is defective.

• Defective Items: We’ll cover return shipping—contact us for a prepaid label.

7. Restocking Fees

• No fees apply unless stated otherwise at purchase